How does the Lecturio subscription system work?

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    Prima Megan Alonzo

    Hi, when I subscribed for the 12-month plan (with iOS app), I assumed i would be charged every month. Upon further research, according to this page, I should have been charged once a month, yet I was charged once in bulk for the total payment for the 12-month period. Why did this happen? I was not prepared for such a large, one-time expense, and it seems like that was not how the subscription was supposed to occur.

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    Alexander Stimman

    Hello Prima,

    Thank you for reaching out here and also contacting us by email. I'm happy that we were able to clarify the situation.

    As I said in my email, the price of any subscription is to be paid in one payment at the moment when you purchase it. The monthly prices which you see in our pricing page and the appstores for the 3-month and 12-month plans are meant as a reference for you to be able to compare them with the flexible 1-month subscription. This information is also shown before completing the payment.

    If you have any other questions, please do not hesitate to contact us again at support@lecturio.com.

    Kind regards,

    Alex (Lecturio Customer Support)

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